> For the complete documentation index, see [llms.txt](https://megacrush.gitbook.io/megacrush-unity-assets/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://megacrush.gitbook.io/megacrush-unity-assets/refunds-eula/how-to-request-a-refund.md).

# How to Request a Refund

#### How to request a refund <a href="#how-to-request-a-refund" id="how-to-request-a-refund"></a>

**Unity handles all refund requests**. Publishers have no interface for issuing refunds and do not handle financial transactions. **You should not contact Publishers for refunds.** Go to your [Order History](https://assetstore.unity.com/orders) to find the order you want to request a refund for, then press the 3 dot icon on the right to expose the *Refund Request* button.

#### Please note <a href="#please-note" id="please-note"></a>

Unity's policy for refunds is [*extremely* narrow](/megacrush-unity-assets/refunds-eula/eula-details.md). If you made a genuine mistake such as buying two licenses on accident instead of just one, then they are usually pretty understanding of legitimate cases like this and may choose to refund one of the licenses for you. However, after you download the asset, Unity effectively sees this as outside of refund eligibility unless it contains illegal content or something bizarre is wrong, such as the code being so out of date that it doesn't even compile in LTS versions.